Privacy Policy

1. Overview

This Privacy Policy explains how Tueely collects, uses, stores, and shares information when you use our website and services, including MenuQR, MenuGPT, DigiTueeL, and the live demo at ai.tueely.com.

2. Information We Collect

Depending on how you interact with Tueely, we may collect:

• Business contact details such as name, email, company, and role.
• Restaurant information, menu data, item descriptions, allergen notes, and branding assets.
• Usage information such as page views, clicks, feature usage, and device/browser metadata.
• Demo and support communications, including messages you send to our team.
• Technical logs required for security, troubleshooting, and performance monitoring.

3. How We Use Information

We use data to:

• Provide and operate MenuQR, MenuGPT, DigiTueeL, and related service experiences.
• Train and configure menu-specific functionality based on customer-provided content.
• Maintain platform security, stability, and performance.
• Communicate with customers regarding onboarding, service updates, and support.
• Improve our services through analytics and product development.
• Comply with legal obligations and enforce contractual rights.

4. Legal Bases (Where Applicable)

Where data protection law requires a legal basis, Tueely processes personal data under one or more of the following: contract performance, legitimate interests, legal compliance, and consent (where required).

5. Sharing of Information

We do not sell personal information. We may share data with:

• Service providers who support hosting, analytics, communications, and operations.
• Professional advisors (for example legal or accounting) where necessary.
• Authorities or third parties when required by law or valid legal process.
• Successors in connection with a merger, acquisition, or asset transfer.

Third parties are required to handle data in line with contractual and legal obligations.

6. Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and business context.

7. Security

Tueely uses technical and organizational measures designed to protect information against unauthorized access, loss, misuse, and alteration. No system is perfectly secure, but we continuously work to improve safeguards.

8. International Data Transfers

Tueely and its providers may process information in countries other than where you are located. Where required, we use appropriate safeguards for cross-border transfers.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to request a copy in portable format. You may also object to certain processing or withdraw consent where consent was used.

To exercise rights, contact us at hello@tueely.com. We may request verification before processing requests.

10. Cookies and Similar Technologies

We may use cookies and similar technologies to support core functionality, remember preferences, analyze traffic, and improve service performance. You can control cookies through browser settings where available.

11. Children's Privacy

Tueely services are intended for business use and not directed to children. If we become aware of personal data collected from a child in violation of applicable law, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date and, where appropriate, by additional notice.

13. Contact

For privacy questions or requests, contact hello@tueely.com.